Terms of Service

1. Acceptance of Terms

Welcome to Lufex.com ("we," "us," or "our"). By accessing or using our website and related services, you agree to be bound by these Terms of Service ("TOS"). Please read these terms carefully, as they govern your use of our platform and outline your rights and obligations.

We may update these TOS from time to time to reflect changes in our services or legal requirements. The latest version will always be available on our website and becomes effective upon posting. By continuing to use our services after updates, you accept the revised terms. If you do not agree, you must stop using our services immediately.

2. Description of Service

Lufex provides an online platform designed for businesses engaged in government contracting ("Service"). Our platform offers access to a curated database of government bid opportunities, daily email bid alerts, vendor profiles, and resources to help businesses understand the procurement process.

The Service is provided on an "AS-IS" and "AS AVAILABLE" basis. We make no warranties regarding the accuracy, reliability, or timeliness of the information presented. While we work to maintain high-quality data, users must conduct their own due diligence before relying on any information obtained. We disclaim liability for errors, omissions, or reliance on the Service, and use of the Service is entirely at the user's own risk.

Additional features may include advanced search filters, bid tracking tools, and access to vendor data. These are intended to give users greater visibility into opportunities, but we cannot guarantee success or specific results from use of the Service.

3. Modifications to Service

We reserve the right to modify, enhance, limit, suspend, or discontinue the Service (or any part of it) at our discretion, with or without notice. Modifications may include changes to features, functionality, availability, or the introduction of new elements.

You agree that Lufex.com will not be liable for any direct or indirect consequences resulting from such modifications, including interruptions, data loss, or reduced availability of specific features. Users are encouraged to review these TOS regularly to stay informed about updates that may affect their use of the Service.

We are committed to improving our offerings, but all new features and enhancements are also subject to these TOS. We are not obligated to maintain any particular feature or aspect of the Service indefinitely.

4. Fees and Payments

4.1. Subscription Fees

Access to certain features or content on our platform may require a subscription, which entails the payment of fees. You agree to pay all applicable charges based on the rates in effect at the time the fees are incurred. We reserve the right to adjust the pricing structure or the calculation method for any fees, and to introduce new charges, with reasonable prior notice to users.

4.2. Payment Method

To initiate a subscription, you must provide a valid payment method, such as a credit card or other accepted means. By supplying your payment information, you authorize Lufex.com to charge the payment method for all applicable fees associated with your subscription. Payments will be processed automatically on the due date unless you cancel your subscription before the renewal period.

4.3. Disputes and Refunds

If you believe there has been a billing error, you must notify us within 40 days of the billing date to dispute the charge. Subscription fees are non-refundable, and partial refunds for unused periods will not be issued, except where required by applicable law. We encourage users to review their subscription plans and billing details regularly to avoid misunderstandings.

5. Registration and Account

5.1. Account Creation

To access our Services, you must register and create an account by providing accurate and complete information, including a unique User ID and a secure password. You are responsible for keeping your password confidential and for monitoring all activities conducted through your account. You are fully accountable for any actions taken using your credentials, whether or not you authorized such actions.

5.2. Account Security

If you discover any unauthorized use or a security breach involving your account, you must notify us immediately. Lufex shall not be liable for any losses or damages resulting from your failure to adequately secure your account information. We recommend regularly updating your password and implementing security measures to safeguard your account.

5.3. Non-Transferability

Subscriptions and account access are intended solely for the individual or entity that registered. They may not be transferred, sold, or assigned to another party without our prior written approval. Unauthorized transfer of account access or subscription benefits may result in immediate termination of the account and Services.

6. Subscription Renewal and Cancellation

All subscription plans renew automatically at the end of their respective terms, ensuring uninterrupted access to our Services. To opt out of automatic renewal, you must provide written or electronic notice of cancellation before the renewal date. It is your responsibility to ensure that such notice is received in a timely manner.

If you cancel your subscription during an active period, the cancellation will take effect at the end of the current billing cycle. Please note that we do not provide refunds for any unused portion of the subscription term, except where required by law. You will retain access to the Services until the end of the paid term, after which your access will be terminated unless you renew.

We reserve the right to modify the terms of our subscription plans, including fees and renewal policies, at our discretion. Any changes will be communicated to subscribers in advance, and continued use of the Services after such changes constitutes acceptance of the revised terms.

7. Use of the Site and Services

7.1. License

Subject to these Terms and compliance with all applicable laws, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Site and Services for your internal business purposes only. This license does not permit any resale, redistribution, or other commercial use of the Site or Services, or their contents, beyond the expressly permitted scope.

7.2. Restrictions

In utilizing our Services, you agree to comply with the following restrictions. You shall not:

• Use the Services for any unlawful, unauthorized, or prohibited purpose.
• Copy, alter, distribute, display, publish, or create derivative works from the Site or Services without our prior written consent.
• Use unauthorized automated tools, scripts, or technologies to access, scrape, or interact with the Site or Services.
• Attempt to decompile, reverse engineer, or otherwise extract source code from any software associated with the Site or Services.

7.3. No Competitive Use

Use of the Services for competitive analysis or the development of a competing product or service is strictly prohibited, including without limitation use for benchmarking, data extraction, or activities that infringe on our proprietary rights.

8. Privacy Policy

Our Privacy Policy explains how we collect, use, safeguard, and process your personal information. The Privacy Policy forms an integral part of these Terms and provides details on the categories of data we collect, the security measures we apply, and the purposes of such data use.

By accessing or using the Site, you acknowledge and agree to the practices described in our Privacy Policy. This includes your consent to the collection, use, processing, and disclosure of your personal data in accordance with applicable laws and regulations. We are committed to protecting your privacy and ensuring that your information is handled securely and responsibly.

If you have questions about our data practices or wish to exercise your rights under applicable privacy laws, please refer to the Privacy Policy for detailed instructions on how to contact us. Your continued use of the Site constitutes acceptance of the most current version of the Privacy Policy as posted on our website.

9. Intellectual Property

All content, including but not limited to text, graphics, logos, icons, images, audio clips, software, and the compilation thereof, found on the Site is the exclusive property of Lufex.com or its licensors. Such content is protected by U.S. and international copyright, trademark, and other proprietary rights laws.

Any unauthorized reproduction, distribution, modification, public display, or other use of the intellectual property, without the prior written consent of Lufex.com, is strictly prohibited. This includes any use of content for commercial purposes or for any purpose that could harm the reputation, goodwill, or interests of Lufex.com or its licensors.

We actively enforce our intellectual property rights to the fullest extent of the law. Infringement of these rights may result in legal action, including but not limited to injunctions, damages, and statutory penalties. Users seeking to use any part of the Site’s content in ways not expressly permitted under these Terms must contact us for written authorization.

10. Disclaimer of Warranties

You expressly acknowledge and agree that your use of the Service is at your sole discretion and risk. The Service, including all content, features, and functionality, is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied.

We disclaim all warranties and conditions, whether express, implied, statutory, or otherwise, including without limitation the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service will meet your requirements, operate without interruption, be timely, secure, or error-free, or that any defects will be corrected.

No advice or information, whether oral or written, obtained from Lufex.com or through the Service shall create any warranty not expressly stated in these Terms. Some jurisdictions do not allow exclusion of certain implied warranties; in such cases, Lufex.com’s liability shall be limited to the maximum extent permitted by applicable law.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Lufex.com and its affiliates, directors, officers, employees, agents, and licensors shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages. This includes, without limitation, damages for loss of profits, goodwill, business interruption, loss of data, or other intangible losses, arising from or relating to your access to, use of, or inability to use the Service, even if Lufex.com has been advised of the possibility of such damages.

This limitation applies regardless of the form of action, whether in contract, tort, negligence, strict liability, or any other legal theory. You acknowledge and agree that your exclusive remedy against Lufex.com for any dispute is discontinuing your use of the Service.

Some jurisdictions do not allow the exclusion or limitation of liability for certain damages. In such jurisdictions, our liability shall be limited to the greatest extent permitted by law. This limitation of liability is an essential part of the agreement between you and Lufex.com and applies even if any limited remedy provided herein fails of its essential purpose.

12. Indemnification

You agree to indemnify, defend, and hold harmless Lufex.com, its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal and attorneys’ fees and costs) arising out of, relating to, or resulting from your use of the Site or Services, your violation of these Terms, or your infringement of any intellectual property or other rights of a third party.

This indemnification obligation includes any claims, demands, or proceedings brought against Lufex.com resulting from your acts, omissions, or misrepresentations. You agree to cooperate fully in the defense of any claim. Lufex.com reserves the right, at its own expense, to assume exclusive defense and control of any matter subject to indemnification by you, and you shall not settle any such matter without our prior written consent.

This provision survives termination of your use of the Services and shall apply to the fullest extent permitted by law. It is intended to protect Lufex.com from undue legal and financial burdens resulting from user conduct.

13. Termination

Lufex.com retains the sole discretion to suspend or permanently terminate your access to the Site and Services at any time, for any reason, with or without prior notice. This action may be taken particularly if we believe you have breached these Terms, engaged in unlawful or fraudulent conduct, or acted in a manner harmful to the rights, interests, or reputation of Lufex.com or its users.

Termination or suspension may include the deactivation or deletion of your account and the forfeiture of all rights to access or use the Site and Services. Upon such termination, your right to use the Services will immediately cease, and Lufex.com may, without liability to you or any third party, delete, remove, or disable access to all related information and files associated with your account.

If you wish to terminate your account, you may contact our support team. However, any obligations, fees, or liabilities accrued prior to termination will survive the termination of this agreement. We also reserve the right to pursue any additional remedies available at law or in equity for violations of these Terms.

14. Changes to Terms

We reserve the right to revise or amend these Terms at our discretion. Unless otherwise specified, such modifications will be effective upon posting on this page or another designated area of the Site. It is your responsibility to review the Terms periodically to remain informed about updates. By continuing to use the Services after changes are posted, you agree to be bound by the revised Terms.

If we make material changes that significantly affect your rights or obligations, we will use reasonable efforts to provide advance notice, such as by email or a prominent notice on the Site. However, you are ultimately responsible for ensuring awareness of the current Terms. If you do not agree to the modified Terms, you must discontinue use of the Services immediately.

These Terms constitute the entire agreement between you and Lufex.com regarding use of the Site and Services, superseding any prior oral or written agreements or understandings. Any waiver of these Terms must be in writing and signed by an authorized representative of Lufex.com.

15. Governing Law

These Terms and any disputes arising under or relating to them shall be governed by, and construed in accordance with, the internal laws of the State of Georgia, U.S.A., without regard to conflict-of-law principles. This choice of law applies regardless of your location or where you access the Site or Services.

You agree that any legal action or proceeding related to these Terms or your use of the Site or Services shall be brought exclusively in the state or federal courts located within the State of Georgia. You irrevocably submit to the jurisdiction and venue of such courts and waive any jurisdictional, venue, or inconvenient forum objections.

Notwithstanding the foregoing, Lufex.com reserves the right to seek equitable or injunctive relief in any jurisdiction to protect its intellectual property rights or to address breaches of these Terms that may cause irreparable harm.

16. Miscellaneous

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be enforced to the fullest extent permitted by law, and the remaining provisions shall continue in full force and effect. This ensures that the intent of the parties is preserved to the maximum extent possible.

These Terms constitute the entire agreement between you and Lufex.com regarding your use of the Site and Services, superseding all prior oral or written agreements, understandings, or representations. Any amendment or modification of these Terms must be in writing and signed by an authorized representative of Lufex.com to be legally effective.

The failure of Lufex.com to enforce any provision or exercise any right under these Terms shall not constitute a waiver of such provision or right in any future instance, nor shall it affect the validity of these Terms. The provisions of these Terms that by their nature should survive termination of your use of the Services shall continue to apply, including but not limited to provisions relating to intellectual property, warranties, indemnification, disclaimers, and limitations of liability.

17. Contact Information

If you have questions, concerns, or feedback regarding these Terms or the Services, you may contact us by email at customer.support@lufex.com. Our support team will make commercially reasonable efforts to respond promptly and address your inquiries.

For assistance related to your account, billing, or specific functionalities of the Services, please include sufficient detail in your message so that we can provide effective support. We are committed to addressing your inquiries in good faith and ensuring you have a clear understanding of these Terms and your use of the Site and Services.